email us at wickedhag@f-m.fm

FAQ

Where is my vinyl shipped from?

All packages are sent from the UK and Germany with Royal Mail or DHL. Packages to UK and Germany take 1-3 business days. To the rest of the EU 3-5 business days. International packages take 7-14 business days.

Where is my download link?

Download codes are delivered within 24 hours. If you have not received your code within this time email us at wickedhag@f-m.fm and we will get it to you as soon as possible.

RETURNS

We can only accept returns if your item is damaged and we do not refund postage.

If you have made a mistake on your order please get in touch with us as soon as possible at wickedhag@f-m.fm, for large orders we will email you to confirm prior to postage.